Petco Fish Died Policy
Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal.
Petco fish died policy. I find that if my fish do die it s usually somewhere between 3 to 5 days after they are in my qt tank. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. The death toll was so high at the store i worked at that part of the closing procedure every day was to take out the dead feeder fish who had been sucked into a filter wrap them in a plastic. Petco also sells live feeder fish for turtles and reptiles people keep as captive pets these small goldfish are kept by the hundreds in huge severely crowded tanks with no enrichment.
Petco has the tools and tips you need to properly set up and establish your new or. You can also just do an exchange which will just credit your refund on to your next purchase. That s amazing how the different petco stores have different return policies. Buying live fish online from petco.
My lfs only has a 3 day return on dead fish so i rarely buy any from them except maybe nerite snails. If you have your receipt you can return your fish alive or deceased to the store for a full refund. For fresh water fish there is a 30 day guarantee on the fish. You have to bring in the dead fish the receipt and the water sample to get your money back or exchange it for another fish.
You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. For more details on returning fish at petsmart see below. Petco just wants to see the dead fish and.
I have never had any problem with the customer service of any of the petco s that i go to but their treatment of fish in the aquariums are way worse than poor every single petco that i ve been to has always had ich they ve also had internal parasites and the tanks are ridden with dead fish dying fish and just look terrible the worst thing about it all are how the bettas are kept in small. You have to do this so they know they re not just giving you a free. You have a new tank syndrome it wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.